Terms-Conditions
Reservations

Reservations and inquiries can be made by telephone, in writing, by email, or by fax. In order to hold a reservation, a deposit of 25% of the total charges is required. If the cancellation is submitted 14 days prior to the reserved date, 20% of the deposit will be refunded; 5% of the deposit and incurred bank service fees are non-refundable. If cancellation is received after 14 days prior to the reserved date, none of the deposit will be refunded.

Any changes in reservation must be confirmed with the landlord within five days from the date of the initial reservation.

Payments
With the receipt of the booking confirmation 25 % of the rent will be due. The deposit must be paid within 5 business days. The remainder of the rent is due on arrival.
Methods of Payment
  • by bank transfer: all bank charges are debited to the tenant. All payments are to be made on the following account:
    • Additional Charges
    Rental fees do not include telephone charges; these are metered and payable to the owner separately from all other costs. Cleaning, heating, house-linen and gas are provided at no additional charges unless otherwise noted. These and any additional charges are to be paid in EUR to the owner (landlord) of the property.
    Domestic animals
    Bringing along domestic animals is not permitted without the consent from the landlord.
    Maintainance
    The owner or authorized persons maintain the right to enter the property at any time, in order to execute neccessary maintenance work ( garden, plumbing, etc.). Any cost incurred by the guest(s) damage to the property, furniture, and applicances, will be the responsibility of the same guest(s). The guests will also be responsible for any court fees and charges incurred in legal proceedings.
    Check in / check out
    The arrival normaly must take place between 10:00 a.m and noon, the departure between 08:00 a.m. and 10:00 a.m..
    Registration & Overcrowding
    Upon arrival, the payment voucher (if applicable) as well as identification papers for all persons in the group must be presented to the owner (landlord) of the property in order to complete the legally prescribed registration. The owner (landlord) of the property has the right to refuse admission to any guests who don't present identification papers. Only registered guests will be permitted to stay on the property. If these conditions are violated, the landlord has the right to remove the entire guest party. Any costs associated with such an action will be the responsibility of the guest(s). Alternatively, the owner (landlord) can claim an additional payment of 50,00 euro- up to 100,00 euro- (depending on the property in question) per person, for each day of stay.

    Smodlaka-Apartments

    Smodlaka-Apartments 
    Kotorska 5
    20 000 Dubrovnik / Croatia

    Mob.+385 918930668 Tel. +20/332 816

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